FAQs

General Questions

  • Torucon: Dark Ages will be held at Clarion Trondheim 9-10.August

  • We open the doors at 10:00 am both days. The program starts at 11:00.

    On Saturday we close at approx. 20:00. Some program items, e.g. Live D&D will continue throughout the evening.

    On Sunday we close at 18:30

  • No way! The theme of Torucon is reflected in some of the decorations and activities, but there are no limits to what you can cosplay (within reason)! If you don't want to come in costume, that's fine too! Torucon doesn't force anyone to come as one thing or the other!

  • Yes, the hotel provides food for our guests in the restaurant.

    Menu and prices coming soon.

  • Of course! If you want to store outerwear, bags etc., we have a manned cloakroom in Cosmos, where you can hang up anything you want. The cloakroom is free of charge.

  • Unfortunately, we do not have our own changing rooms available at Torucon. If you are unable to arrive in your costume, it is possible to change in the toilets, but we recommend that you avoid queuing and preferably arrive in costume. We also ask that guests avoid changing in the disabled toilet, as this should be available for those who need it.

  • Yes, we do. We have a ramp backstage, so it's easy to get up and down from the stage.

  • Yes, we do. We follow the regulations for universal design, and it should therefore be possible to use a wheelchair/walker at Torucon.

    All programs take place on one level.

    We also have a ramp up to the stage.

  • Yes! If you have Fursuit and need to cool down, you can use the room appropriately named 'Polaris'.
    Polaris is located in Space and is used as a cooling lounge all weekend

  • Right. 'Comet' located in the Living Room is set up with a neutral background, and will be available as a photo room for most of the weekend. During pre-judging, the room will be reserved for photography for the competition.

  • Animals are not allowed at Torucon.

    The exception is guide dogs and service dogs, where you can present valid identification/documentation that the dog has undergone training at a dog school for service dogs.

    Guide dogs stay free of charge at the hotel.

  • Yes! T-shirts and other merch are sold at the info desk near the entrance. Price list coming soon!

  • If you know that you will not be present at the prize-giving ceremony, it is nice if you let us know in advance so that we can register this, as well as your contact info in case you win something.

    If you have to leave abruptly or forget to let us know, we'll hold on to your prize and try to get in touch with you/wait for you to contact us, and we'll send it by post.

  • During the event itself, we store lost property in the Info stand at the entrance, so please check before you leave if there is anything you need. After the event, the hotel will take care of lost property.

  • The 'Eclipse' and 'Satellite' rooms located in the Living Room are empty for parts of the weekend, when they are not being used as judging rooms. On Sunday, they will be available for anyone who needs to step back and relax.

  • No. Torucon is open to everyone, from pram age to retirement age.
    However, children under 12 years of age must be accompanied and supervised by an adult during the event.

    See more about this under 'Rules of conduct'

  • Of course! Torucon is an alcohol and drug-free event that is designed to be both safe and entertaining for everyone! Our crew makes sure that everyone feels good and gets enough water. Should an accident occur, we have Red Cross-certified medics who can help.
    Children under the age of 12 must be accompanied and supervised by an adult.

  • No! Whether you're a parent, grandparent or just an adult who loves nerd culture and costumes, you're welcome to join us!

  • We respond as quickly as possible to all inquiries and try to answer everything within 1-2 working days. However, sometimes things take longer, and we ask for your understanding for this. Sometimes this is because we simply haven't had time to review inquiries, as we organize Torucon alongside work, studies and other commitments. Other times, we may have had to consult with others in the organizing group, or forwarded your email to the right person, which may mean that the answer comes a little later than expected.

    Please contact us directly by email, as instagram and facebook are not always as fond of giving us notifications.

  • Torucon Afterglow is a Facebook group for anyone who has attended Torucon, or who is planning to attend one of Torucon's events. Here you can share photos, catch up with friends, ask for cosplay tips and generally reminisce until the next con!

  • Our main event is of course Torucon in August, but during the year we occasionally shine with other events, such as minicons like Toruween and ToruJòl, in October and December respectively. We also take part in the civic parade on May 17, and in the PRIDE parade during Trondheim Pride. Occasionally, we also participate in other events where we have been invited to contribute. Keep an eye on our Facebook page and here on the website to see where we'll be appearing next!

  • Torucon is an organization that is run on a voluntary basis, by enthusiasts who unfortunately also have work, studies and other commitments that take up our time. A lot of planning, time and energy goes into an event like Torucon, and we spend much of the year preparing for August. That's why we choose to dedicate as much time as possible to the big event in August, so that it will be the best possible in every way! In periods when things are a little quieter, i.e. after August, we sometimes organize mini-cons, if we have the opportunity to do so.

  • Follow us on social media: We post all the latest information and updates on our Facebook page. In addition, we also have Instagram, Twitter and YouTube!
    We also have a Discord server!

Tickets

No match for your search, try again or use our contact form!

  • Tickets for Torucon 2025: Dark Ages go on sale March 20th at 7:00 PM.
    Generally, Torucon tickets are released during the first quarter of the year.

  • Ticket price depends on ticket type.

    A full overview of ticket types and prices can be found on our ticket page .

  • Tickets can be purchased via our ticket page.

  • We have! Contact us at kontakt@torucon.no to take advantage of the Honorary Discount.

  • We do! Accompanying persons are admitted free of charge when accompanied by the holder of a valid ticket and companion certificate.

    You can read more about this on our ticket page.

  • If a situation arises where you have lost your wristband ticket, or someone else tries to use your ticket, we need to be able to prove who owns the ticket. This is only possible if the name on the ticket matches valid identification (bank card with photo, driver's license, passport etc).

  • Yes, you can. If you want to give away/sell your ticket to someone else, the name must be changed so that the name on the ticket matches the ticket holder. To change the name on the ticket, please contact Hoopla, which manages our ticket sales.

  • Yes, if you are no longer able to attend Torucon, your ticket can be transferred to someone else.

    Please note, however, that Norwegian law does not allow you to sell tickets at a higher price than you originally paid.

    When selling/exchanging a ticket, the name on the ticket must also be changed.
    This must be done directly through Hoopla: E-mail / Tel 73 53 32 54

  • Sorry, but we are unable to refund purchased tickets.

  • Yes, we also sell tickets at the door at Torucon if we are not sold out. Please note that weekend passes in particular may sell out in advance.

    Please note that when purchasing a ticket at the door, there is a fee of SEK 50 per ticket.

  • If you can't find your ticket, we recommend that you double-check that it hasn't ended up in your spam filter, or that you have ordered to the correct email address. If you still can't find your ticket, contact us by email and we'll help you!

    Make sure you find your ticket well in advance of Torucon! We have reduced capacity in the days before and during the event, and may not be able to respond to inquiries as quickly as usual.

  • Your ticket will be sent to the email address you provided when you booked your ticket. You can choose whether you want to download the ticket electronically to your smartphone/tablet or print it out in paper format. As long as we can scan the code, we're happy!

  • This year we are trying an alternative to last year's Family Package. Instead, you can buy separate Children's Tickets, which are valid for children aged 7-13 and offer discounted prices for children. In addition, as usual, we have Junior Tickets, which give free admission for children under 7 years of age.

    Read more on our ticket page.

  • As a member, you contribute to Torucon receiving financial support through the umbrella organization Hyperion! Members have the right to vote and participate in Torucon's annual meeting. Membership lasts for one calendar year and is valid from the date the membership fee is paid until December 31 of the same year.

    To become a member, you must add membership as an option on the member's ticket. Each member can only have one ticket, so remember to enter the correct information for each member.

    The membership fee is DKK 50.

    Members under the age of 26 receive discounted tickets. See separate ticket categories marked with age group for members.

    Unfortunately, we are unable to offer membership via Hoopla for members aged 26 or older. We are working on alternative ways to purchase membership for these members.

  • No, we don't. We don't want to differentiate between our visitors, so we no longer have VIP tickets.

    However, we sometimes give away free tickets as prizes during various competitions, so keep an eye out for these!

Art Stands

  • We have a separate application form for Art Stands, where you can apply if you want to sell your own art at Torucon.

    Applications for 2024 are open until March 5.

  • From 2023, you can apply for Art Stand space at Torucon. This means that there are no separate Art Stand tickets, but that you pay for the stand itself, and buy the ticket outside.

  • Normal Art Stand costs 300kr.
    Double Art Stand costs 600kr.

    Tickets must be purchased separately.

    The price for stands in Cosmos and Space is the same.

  • We now offer two different types of Art Stands:

    Normal stand = 90*120 cm

    Double stand = 90*240 cm

    Two chairs are included with each stand.

  • We have space for 30 art stands, divided between Cosmos and Space.

  • Yes, if you want to share an art stand, this is perfectly fine! You can also bring a helper with you, which we recommend anyway so you have someone to look after the stand for you if you need a break. Please note that the assistant must purchase a valid ticket (weekend pass/day pass).

  • In good time before Torucon, everyone who has an art stand with us will receive an info email from the stand manager, with information about rigging the stand and everything else you need to know. If you have any questions before then, feel free to contact us!

  • In good time before Torucon, everyone who has an art stand with us will receive an info email from the stand manager, with information about rigging the stand and everything else you need to know. If you have any questions before then, feel free to contact us!

Stands

  • Companies wishing to have commercial stands at Torucon are asked to contact us via our contact form. The email will then be forwarded to the stand manager, who will answer any questions you may have. In the email, we kindly ask you to provide information about your stand such as; what you want to sell, what kind of company you have, where your company is based, and contact information.

    If you/your organization wants to have an Infostand at Torucon, the process is the same.

  • The price for commercial stands depends on the size of the stand. For more information, please contact us.

  • Unfortunately, we are not able to have food sales, food trucks etc. at Torucon, as this is against the hotel's own rules.

  • An info stand is a stand where teams/associations/organizations can advertise themselves. Infostands often have activities for guests such as ropes, photo walls or treasure hunts. The stand cannot make money. The exception is fundraising for charitable purposes.

  • The stand measures 90 cm x 120 cm and comes with two chairs.

Program

  • Doors open at 10:00 am on both Saturday and Sunday.

    The program starts at 11:00 am

  • The best answer to this question can be found on our Program page! Here you can read about all the competitions, quizzes, lectures, panels and activities taking place at this year's event!

  • On our Program page, a link will eventually appear where you can download this year's program as a .pdf, both in Norwegian and English. If you can't find the link, it may be because we haven't had time to upload the program yet. You can also pick up a program in paper format at the info desk during the event.

  • Thank you for your suggestions! Feel free to send them to us via the contact form! We try our best to have many exciting program items at Torucon, but sometimes we simply can't do everything due to lack of time/crew, other times we have tried something, found that it didn't work so well, and shelved it.

    If there is great interest from the public for a proposal, we will of course consider it for the next time.

  • Torucon is a large event, with a large number of program items over a short period of time. We want to offer a varied program, so that our guests will have a lot to choose from, across several fields of interest. Unfortunately, this means that some items overlap with each other, although we do our best to ensure that the most popular program items, such as the Cosplay and Craftmanship competition, do not clash with other popular items. We understand that it can be difficult to choose, but unfortunately there is little we can do.

  • That's great! If you have a tip for someone we should invite to Torucon, or if you want to hold a lecture/workshop/panel yourself, send us an email!

  • We would like to have visits from relevant people at Torucon, both known and unknown, and we welcome tips.

    But remember that Torucon is a volunteer-based organization and that our budget is limited. Celebrity guests such as actors, voice actors and other big names in the geek sphere often cost much more than we can afford.

Entries and competitions

  • Most competitions require registration in advance via the website. You then go to the individual competition via the program page and find a link to the registration form, as well as the deadline for registration.

    All the information you need to sign up should be available on the sign-up page.

    If a program item has registration on the day, you will find information about this on the program page.

  • To participate in the Cosplay & Craftmanship competition, you must be at least 13 years old.

    For participants up to the age of 13, we recommend signing up for Chibi Catwalk.

  • The registration form for the competitions that require pre-registration will be available on the program page for each individual competition. If you cannot find the link to the form, it may be that we have not yet opened for registration. If the form should be open and you still cannot find it, please contact us, as this may be an error on the website.

  • In Cosplay Catwalk and Chibi Catwalk, registration is required on the day, as well as in activities such as selfie hunt, quiz and QuestHub. Other competitions require registration in advance.

    You can read more about the requirements for the different competitions on the program page for each competition.

  • No, we don't. We are not able to hold spaces. In the worst case scenario, you can withdraw from the competition before Torucon if it turns out that you do not finish the costume/prop in time.

  • Unfortunately, no. This year the registrations are based on google forms, which means that it is not possible to change them once they have been submitted. We therefore ask that you carefully read over what you have written before submitting the form. If an error should still occur, please contact us and we will help you!

  • No. If the deadline for changing files has expired, we cannot accept new files. We will then stick to the files we have received.

  • In both the Cosplay & Craftmanship competition and Group Cosplay, you have up to 3 minutes of stage time for the performance part.

  • No! If you don't want to perform a show on stage, you can enter the Craftmanship category. This is for participants who only want to be judged on craftsmanship. Read more about this on the Cosplay and Craftmanship competition page.

    You can also sign up for the Cosplay Catwalk. There's no show bit here.

  • In the Group Cosplay competition, there can be 2-5 people in a group.

  • FMV stands for Fan Music Video, which means that as long as the video consists of something nerdy you are a fan of, it is approved - provided it follows the rules for the FMV competition, which you can find on the program page. You choose whether you want to use clips from the same series/game/franchise, or whether you want to mix different media and series.

  • To vote for the entries, you must have, or create, a google account. Log in to your google user and vote for your favorite FMV!

  • The Great Torucon Prop-Off is unfortunately canceled this year. We hope to be able to run this competition next year.

  • Not this year either. But we have a LOT of other K-pop on the program, including RPD.

  • In addition to age restrictions on some competitions, and on the Chibi Catwalk (up to and including 13 years), we sometimes have lectures or panels on the program that discuss more adult topics.
    These program items will be marked with the recommended age for participants.

    Most program items at Torucon are open to everyone, but with the proviso that not everything may be as exciting for the very youngest.

Weapons/Props & Rules of Order

  • You can find our Code of Conduct at the top of the website, under 'About Us'.

    Or you can click here.

  • For a detailed overview of what is allowed at Torucon, please check out our Code of Conduct

    If you can't find what you're looking for, contact us and we'll get back to you as soon as we can.

  • No, Torucon has no restrictions on the size of props/cosplay weapons, as long as they are not made of e.g. solid wood and can cause harm to others. See our rules of conduct for detailed info on what we do not allow.

    We also ask that those carrying large props are considerate of their surroundings to avoid damaging others/other people's belongings.

    It gets crowded at an event like Torucon, so a 5m wingspan may not be comfortable for you or others.

  • We do not allow functional, realistic imitations of pistols, rifles or similar. This also includes air weapons, soft guns and the like that are modeled after real firearms, or that are designed in such a way that they can easily be mistaken for a real weapon by others. This was adopted last year, based on incidents around the world that led the police to urge civilians to avoid carrying such imitation weapons, as they can be intimidating to outsiders and, in the worst case, lead to dangerous situations.

  • The weapon check at the entrance is to ensure that the props and cosplay weapons brought into the Torucon area are in accordance with the rules of order. Please note that our guards use discretion and that props/weapons that have previously been approved by us based on pictures/descriptions we have been sent may be denied entry if the guards believe they are not in line with the rules of conduct.

    The weapons check is also responsible for taking care of props/weapons that are otherwise not allowed in the con area, but which are to be used during stage shows in e.g. the Cosplay and Craftmanship competition.

  • We allow most things, but ask visitors to use discretion e.g. when wearing military uniforms.

    MilitaryWe allow most things, but ask visitors to use discretion e.g. when wearing military uniforms. insignia from 1900 onwards are not allowed at Torucon events.

    Costumes that mimic

    different ethnic groups using, among other things, makeup (known as "race face") can appear

    offensive to many for various reasons, and this is therefore not allowed

    Highly sexualized costumes or clothing are not permitted. This is assessed based on context, such as whether the origin is fetish/bondage gear.

    Read more details about costume rules in our Code of Conduct.

  • Yes. Costumes and cosplay that require bodypaint are permitted, as long as it is not race face (see point above), and as long as the bodypaint is sealed so that it does not stain everything. Then the hotel will be sad.

  • Yes, but don't force someone to hug you. Stand still and let people come to you. Respect that not everyone likes hugs.

  • If you are filming or taking photos during Torucon events, please try to avoid taking photos of people without asking permission first. Taking pictures of someone in the middle of a conversation, while they're eating, coming out of the bathroom, etc. is often embarrassing and many people will be uncomfortable with such pictures being shown to others.

    Most people want to look as good as possible in photos, and are happy to pose if asked nicely. We therefore encourage everyone to give cosplayers and others the opportunity to pose, or in other ways get ready to be photographed or filmed, before photos or films are taken.

  • We want everyone to feel safe and have a good time at Torucon. It is therefore very important to us that you speak up if you experience something that is unpleasant. We have zero tolerance for harassment, and if you experience someone making a nasty comment, sexually harassing you or in any other way, we want you to tell a guard or other crew member so we can address it. Violation of our guidelines will have consequences, in the worst case, exclusion from this and future events.

    Read more about what kind of behavior is not okay at Torucon, and the consequences of it, in our Code of Conduct

Hotell & Omegn

  • In collaboration with Clarion, we are offering special prices on hotel rooms for our visitors during Torucon.

    On the ticket you will find a separate link to book discounted rooms during the Torucon weekend.

    We recommend that you book your room well in advance, as the hotel only reserves rooms for us until June.

    If you have any questions regarding the hotel offer, please contact Clarion Hotel Trondheim.

  • The hotel has an underground parking garage (295;- per day*, Charge price, electric car: 3.0 per kwt).

    There is paid outdoor parking in the surrounding area. Free in the city center after 16:00.

    *Please note that you will be charged every time you drive in/out of the underground parking garage.

  • It takes about 10-15 minutes to walk from Trondheim city center to Clarion.

    Bus:

    The nearest bus stop is Pirbadet, which is served by AtB lines 21 and 23.

    Line 25 stops a stone's throw away, at the Hurtigbåtterminalen.

    Lines 2, 10, 79 and 311 stop at Trondheim Central Station, close by.

    Download AtB's App for details on bus routes and times. Bus routes and times.

    Flybus:

    Normally, the Værnesekspressen stops at the Pirbadet stop. Currently, this stop is not served, and the nearest stop is Solsiden.

    By airport bus, it takes about 40-45 minutes from Trondheim Airport Værnes to the hotel.

    Train:

    Trondheim Central Station is an 8-minute walk from the hotel. From Trondheim Værnes Airport there is a direct train to Trondheim S.

    Taxi:

    Norway Taxi Phone +47 08000

  • We recommend that you bring cash to Torucon, as not all stands are able to accept card payments/tipping.

    The nearest ATM will be at the main train station, about a ten-minute walk from the hotel.

  • Yes, it is. Everything in the congress area is on one level. There is also an elevator up to the second floor, if you have large costumes, a wheelchair or other disability that makes it difficult to use the stairs, and you need to get to the room for pre-judging in competitions, or to the break room for invited guests and crew.

  • Yes! The network is called ClarionConnect. If you have a Nordic Choice membership, you can also log in with this.

  • Toilets are located in Space, next to the Info desk, and in the Living Room by the Arcade.

    Toilets are unisex during Torucon, and are marked with 'urinals' and 'non-urinals'.

    We ask that the disabled toilets are NOT used as changing rooms, or by visitors who do not need to use them.

Volunteer

  • So great that you want to volunteer with us! Torucon could not exist without all the volunteers who contribute every year. We post information both here on the website and on Facebook during periods when we are looking for volunteers.

    The application form for 2024 is open!

  • To volunteer at Torucon, you must be at least 16 years old. Some positions (e.g. backstage, guards and medics) require that you are at least 18 years old, as these involve a certain amount of responsibility. In addition, volunteers must be resident in Trondheim and the surrounding area, so that they have the opportunity to attend various mandatory meetings beforehand, as well as at set-up.

  • No. Volunteers at Torucon must wear crew shirts and badges so that it is clear to visitors who is in the crew. Therefore, it is not allowed to cover your face etc. as a volunteer. The exception is volunteers in the decor group who have worked enough hours to get time off during Torucon itself. They then participate as ordinary visitors. Toruship priests are also allowed to be in cosplay, as this is part of their duties.

  • Partially. We try to accommodate everyone's wishes regarding volunteer positions, but it may happen that you are placed elsewhere, e.g. if there are too many people who want the same position, if it turns out that someone has knowledge that is perfectly suited to help in another field, or if the task only lasts for a limited period of time.

  • We appreciate everyone who wants to contribute before and during Torucon!

    Unfortunately, we are a volunteer-based organization and do not have the opportunity to honor contributors. All income goes back into the festival, and we are dependent on support schemes to be able to organize Torucon.

    You are of course welcome to volunteeranyway, and we appreciate all the extra hands and working hours!

press

  • Journalists and other media representatives can get a press pass to the event. Please contact us at kontakt@torucon.no for more information.

  • Torucon has both in-house and hired photographers. If you would like to offer your services as a photographer, send us an email, and feel free to link to your portfolio. Depending on your needs, we may well want a visit from you and your camera!

  • WE are working on it!

    If you need anything in the meantime, send us an email!

Advertising and other services

If you would like Torucon to advertise or promote your event, or for other inquiries from external parties, please contact us via the website.

Please note that we are not a temp agency. If you are looking for cosplayers for your event, there are groups such as Cosplay Heroes Trondheim that are better suited.

Would you like to participate in Torucon as a contributor, e.g. by organizing an activity or giving a lecture? Contact us!

Want to sponsor us?

We are completely dependent on support schemes and sponsors to make the event work, so feel free to contact us!